FAQs
Frequently Asked Questions
Q: Where are your watches made?
A: Designed by a Canadian, our watches are manufactured in Shenzhen, China, much like many other brands today. This approach is the only way we could offer a watch made from choice materials at such a low cost to our customers, and their quality speaks for itself.
Q: What's your logo about?
A: We decided that the verse in Joshua 1:9 is a great theme to base a watch company on, because through good times as well as bad, we can be reminded to "Be strong and courageous. Do not be frightened, and do not be dismayed, for the Lord your God is with you wherever you go”. The crown of thorns is the centerpiece, representing our King Jesus who redeemed us from death, offering the Free Gift of Life to all that repent and trust in Him. The crown on this watch is worth talking about.
Q: What is The Gospel and what has it got to do with me?
A: Every one of us has, at many points in our lives, broken the Lord's moral law of our own free will—His ten commandments that He wrote on our conscience. The Gospel means "Good News". Speaking of how "God demonstrates His own love toward us, in that while we were still sinners, Christ died for us" (Romans 5:8). Jesus lived a sin-free life that you and I could not, and He offers it up on our behalf to present us clean in the sight of God when we meet Him. He asks simply that we repent of (recognize and turn away from) our sin and trust in Jesus' work completed on the cross, reconciling us to our Creator by bearing the punishment of our sins on Himself. Transferring trust from ourselves and our good deeds to trust in Jesus our Saviour presents us with the Free Gift of eternal life.
Q: Why do God's attributes make The Gospel necessary?
A: Our Creator is one God, perfect in all His ways. It is because of who He is that we live in the world we do today. We've all wondered why, if God is good, He would allow so much doom and gloom in this world. When we understand what makes God who He is, it all starts to make sense. As one that is Holy and perfectly Good, He is perfectly just and fair. Because His justice exists, the knowledge of good and evil exists, and in all fairness, He had to give us the free will to choose. Sin absolutely requires justice from a holy God, but we are all His children and He "takes no pleasure in the death of the wicked". He is full of love and mercy, wanting to lavish it upon His children. Knowing the temptation of sin is too strong and that all mankind will fail, through His love for us, He provided The Way for His justice to be satisfied and His mercy to be given through His atoning death on the cross. Jesus' death on the cross was not plan B.
Q: How do we reach out to you about affiliate partnerships?
A: Email us at admin@joshua19watch.com and we'll be in touch as soon as we can.
Q: What kind of warranty do you offer?
A: Our watchmakers are great people with a passion for bringing beautiful, quality products to the market. While we offer a 2-year warranty, we're confident you'll never find yourself in a position of needing it.
Q: What if I change my mind after receiving my watch?
A: We offer a 30-day return or exchange on all unworn watches.
Q: How much for shipping?
A: It's on us.